Symposium on Online Community Research at Purdue

On September 13th, the Community Data Science Collective led the “Frontiers in Online Community Research Symposium” at Purdue University. We had a number of fantastic presenters and panelists discussing topics from moderating the Fediverse to the role of LLMs in online communities and how different academic disciplines approach online community research. 

Eshwar Chandrashekharan (University of Illinois at Urbana-Champaign) joined as our keynote speaker. He presented research he and his group have been working on titled, “Proactive Approaches to Promote Community Resilience and Foster Desirable Behavior Online”. Eshwar discussed ongoing efforts to combat undesirable online behaviors through research and design that promote resilience and facilitate positive interactions within online conversations and communities.

Prior to Eshwar’s keynote, we had an opening panel and research presentations by CDSC members. For the opening panel, Purdue professors Diana Zulli (Communication) and Marcus Mann (Sociology) joined CDSC faculty Aaron Shaw (Northwestern), and Mako Hill (University of Washington) for an introductory Q&A panel. The panel discussed what we know about online communities, what new questions we are just starting to answer, and what exciting new methods are being used.

Following the panel, CDSC students Carl Colglazier (Northwestern), Sohyeon Hwang (Northwestern), and Kaylea Champion (University of Washington) gave really wonderful talks on their research. Carl talked about his work on moderation in the Fediverse, and the impact of site-level blocking. Sohyeon provided a number of provocations about community governance in the face of AI-driven changes, while Kaylea discussed her work on underproduction in social systems. They all gave fantastic presentations and inspired great conversations among attendees.

Overall, it was an excellent symposium that we hope helps to push our field forward. Thank you to all who attended and made it such a great event. A special thank you to the CDSC Purdue members for organizing the event and to Thatiany Andrade Nunes for taking photos!

FOSSY Wrap-up Bonus – Eriol Fox on User Research

Welcome to a bonus round of our series spotlighting the excellent talks we were fortunate enough to host during the Science of Community track at FOSSY 23!

Eriol Fox presented their talk, “Community lead user research and usability in Science and Research OSS: What we learned,” (due to scheduling issues, this landed in the Wildcard track, but it was definitely on-topic for Science of Community! Eriol introduced us to their work exploring how scientists and researchers think about open source software, including differences in norms and motivations as well as challenges around the structure of labor. They also brought along copies of their 4 super cool zines from this project!

You can watch the talk HERE and learn more about Eriol’s work HERE.

FOSSY Wrap-Up: CDSC presents Interactive Session — Let’s Get Real: Putting Research Findings into Practice

Welcome to part 7 of a 7-part series spotlighting presentations from the Science of Community track at FOSSY 23!

In this interactive session, Dr. Benjamin Mako Hill, Dr. Aaron Shaw, and Kaylea Champion hosted a series of conversations with FOSS community members about finding research, putting it to use, and building partnerships between researchers and communities!

This talk was (intentionally!) not recorded, but we’ve synthesized the resources we shared into this wiki page.

FOSSY Wrap-Up: Mariam Guizani on Rules of Engagement: Why and How Companies Participate in OSS

Welcome to part 6 of a 7-part series spotlighting the excellent talks we were fortunate enough to host during the Science of Community track at FOSSY 23!

In this talk, Dr. Guizani shared her work to understand the motivation for companies to participate in open source software development, encompassing the perspective of both small and large firms.

You can watch the talk HERE and learn more about Dr. Guizani HERE.

FOSSY Wrap-Up: Shoji Kajita on Research Data Management Skills Development Leveraged by an Open Source Portfolio

Welcome to part 5 of our 7-part series reviewing all the great talks we were fortunate enough to host during the Science of Community track at this year’s FOSSY.

In this talk, Dr. Kajita introduced us to the work being done as part of the Apereo (formerly JA-SIG/Sakai) to create FOSS platforms to serve as academic and administrative infrastructure in higher education. Research data management is a skill that emerging scholars must learn to do modern quantitative research — and this skill can be scaffolded and tracked via the Karuta portfolio tool.

Watch the talk HERE, learn more about Karuta HERE, and learn more about Dr. Kajita HERE.

FOSSY Wrap-Up: Kaylea Champion’s Lightning Talk on Undermaintained Packages

Welcome to part 4 of a 7-part series spotlighting the excellent talks we were fortunate enough to host during the Science of Community track at FOSSY 23!

Kaylea presented on her new research project to identify how packages come to be undermaintained, in particular investigating assumptions that it’s all about “the old stuff” — old packages, old languages. It turns out that’s only part of the story — older packages and software written in older languages do tend to be undermaintained, but old packages in old languages — the tried and true, as it were — do relatively well!

Watch the talk HERE and learn more about Kaylea’s work HERE.

FOSSY Wrap-Up: Anita Sarma’s Lightning Talk on Inclusion Bugs

Welcome to part 3 of a 7-part series spotlighting the excellent talks we were fortunate enough to host during the Science of Community track at FOSSY 23!

Dr. Anita Sarma gave us an excellent introduction to her and her team’s work on understanding how to make FOSS more inclusive by identifying errors in user interaction design.

Matt Gaughan delivered a rapid introduction to his dataset highlighting the numerous places where the Linux Kernel is using unsafe memory practices.

You can watch the talk HERE and learn more about Dr. Sarma HERE.

FOSSY Wrap-up – Sophia Vargas on Proactive Metrics to Combat Maintainer Burnout

Welcome to part 1 of a 7-part series spotlighting the excellent talks we were fortunate enough to host during the Science of Community track at FOSSY 23!

Sophia Vargas presented ‘Can we combat maintainer burnout with proactive metrics?’ In this talk, Sophia takes us through her extensive investigations across multiple projects to weigh the value of different metrics to anticipate when people might be burning out, including some surprising instances where metrics we might think are helpful really don’t tell us what we think they do.

You can watch the talk HERE and learn more about Sophia’s work HERE.

FOSSY Fun, Finished

The CDSC hosted the Science of Community Track on July 15th at FOSSY this year — it was an awesome day of learning and conversation with a fantastic group of senior scholars, industry partners, students, practitioners, community members, and more! We are so grateful and eager to build on the discussions we began.

If you missed the sessions, watch this space! Most sessions were recorded, and we’ll post links and materials as they’re released.

Special thanks to Molly de Blanc for all the long distance organizing work; Shauna Gordon McKeon for stepping in to help share some closing thoughts on the Science of Community track at the very last minute, and to the FOSSY organizing team for convening such a warm, welcoming inaugural event (indeed, the warmth was palpable as it nearly hit 100° F on Friday and Saturday in Portland).

One tangible result of a free software conference: new laptop stickers!